How do i donwload my request from ODL using CREODIAS?

[zeus99]

Whenever i use the link to get acess to wind speed sentinel 1 data i'm redirected to the CREODIAS finder, despite already being logged in i cannot donwload the file, it shows an error message claiming that i need to log in.I tried to log in and out again numerous times but the same error message appears and i cannot donwload the file.I tried to click any of the link in the help option, but none of them work as well.